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Resume

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As a seasoned senior technical writer, I am a versatile self-starter who seamlessly integrates expertise in Agile product/project management, web development, and client interface into my role. My proficiency in written and oral communication serves as the cornerstone of my diverse skill set, enriching my experience across various employment opportunities.

Whether engaging in Agile workflows, collaborating with development teams, or interfacing with clients, my communication skills ensure clarity and coherence. Beyond documenting complex technical details, I leverage my adeptness in written and oral communication to enhance efficiency in project workflows, foster collaboration, and contribute to the overall success of cross-functional teams.

My ability to articulate ideas effectively has consistently proven invaluable in every facet of my professional journey.

Experience

User Experience Consultant

OldBuickParts.com | 2024-Present

As a User Experience Consultant at OldBuickParts, my role is to enhance the overall user journey and satisfaction across our digital platforms. I am dedicated to understanding the needs and preferences of our customers, ensuring that their interactions with our online presence are intuitive, efficient, and enjoyable.

Senior Technical Writer

Metra Electronics | 2023-Present

In my capacity as a senior technical writer tasked with establishing a new technical writing department, I orchestrate a strategic fusion of technical expertise and effective communication. Drawing upon years of experience, I chart the course for a team that transforms intricate technical concepts into accessible documentation.

Technical Writer

Inscribe Wisdom | 2021-2023

As a technical writer, my role revolves around distilling intricate technical details into user-friendly documentation. Collaborating with subject matter experts and engineers, I translate complex concepts into clear, concise guides, user manuals, and FAQs.

Creative Director

Wetwork Media, LLC 2020 — Present

I supervise and guide copywriters, artists, and designers to create a work, such as a website, an advertisement, or an email campaign. I report to marketing for major decisions and approvals, but do most of my work independently, using my professional judgment to manage the day-to-day details of my projects.

Copy Editor

Trillium Publishing | 2020 — 2021

As a copy-editor, I ensure that already written material is clear, consistent, complete, and credible, and that text is well-written, grammatically correct, and accessible.

Product Owner

Online Community Services, LLC | 2013 — 2020

I began as a technical writer, became a Javascript developer, and then transitioned to the role of Product Owner. I led the Agile Team and was responsible for defining stories and prioritizing the Team Backlog to streamline the execution of priorities while maintaining the integrity of the product features and components.

Assistant Food & Beverage Director

Enzian Theater | 2011 — 2013

Assistant to the Food & Beverage Director; ensured quality concerning food and beverage service. I also worked as House Manager overseeing the daily operation of the theater, bar, and over 35 employees.

Head Writer

Helios Entertainment | 2009 — 2011

Instituted procedures for the development of television, graphic novels, and film projects. Oversaw and directed a small team of writers, researchers, development staff, and artists. Responsible for the writing and copy editing of projects.

Lead Production Assistant

Whitman Heart | 2008 — 2008

On-set assistant to Producer and Production Coordinator during the filming of live assets for use in commercial and industrial film productions.

Post-Production Assistant

Pink Sneakers | 2007 — 2008

Was responsible for transcribing master production tapes, logging, digitizing, roughing out non-linear timelines, and producing Quality Assurance reels for review by the editors.

Assistant Post Production Supervisor

Image Rocks | 2005 — 2007

As the company’s Assistant Post Production Supervisor, I served as an assistant to the Post Production Supervisor and handled both logistical and practical applications of editing knowledge and post-production organization. I worked the majority of the time on the overnight shift and therefore managed operations and was almost completely self-motivated.

Education

A.S. | Film And Video Sciences

Full Sail University, Winter Park, FL | 2005

  • Held the position of Unit Production Manager or Producer on all student films
  • Graduated with a 3.5 GPA
  • Received Dean Award

A.A. | Journalism

Daytona State College, Daytona Beach, FL | 2002

  • Focused on the arts with specific studies in journalism, English, and creative writing.
  • Was Editor-In-Chief of the College Newspaper

Skills

  • Agile team management and development
  • Javascript and HTML web development
  • Technical writing for software
  • Technical writing for engineering
  • Creative writing
  • Copywriting
  • Content editing
  • Copyediting
  • Photoshop image editing
  • Final Cut Pro X video and film editing
  • Audio/visual recording, production and editing

References

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Available upon request

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